POINTS OF INTEREST

• 89% of all CSEA customers are currently not on public assistance. This statistic draws attention to the fact that those served by the agency are largely working parents who depend on the CSEA for vital services.
• The CSEA serves citizens across all socio-economic groups. Referrals to workforce development programs are common and important.
• The Child Support Program touches more children than any other public program, except Education.
• The Fairfield County caseload at the end of 2006 exceeded 8,306.
• Collections for 2006 were $21.385 Million.
• Collections for the same time period at the Drive-Thru Payment Center exceeded $692,185.
• CSEA employees are strong community partners contributing to family stability and child safety. The CSEA employees contributed more than 2,105 hours of actual volunteer service in 2006.
• Through the Job Opportunity Program, 169 customers have obtained and maintained employment.
• The CSEA was awarded a “Best Practice” by the Federal Office of Child Support Enforcement for their “Customized Approach to Arrears Collections”.